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3 things retail-ops can learn from 2018

By Ged Scheuber, COO & Head of Product on January 14, 2019 at 12:38 PM

2018 brought about many challenges and pressures - but also lots of growth and opportunities for p ositive change. This article covers some of the key learning points that retail-operations can take from 2018 to prosper in 2019. 
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Reviving Retail

By Ged Scheuber, COO & Head of Product on December 17, 2018 at 1:04 PM

The way we shop is changing. Just a few years ago, same-day delivery seemed like an impossible feat — but these days it’s not only possible but you can even receive popcorn in 13 minutes… if you live near an Amazon distribution centre and have a large garden. Who knows what the face of retail might look like in a decade — but, right now, retailers need to juggle meeting the expectations of shoppers who enjoy the flexibility of online shopping, but still love the experience of a physical store.

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The Importance of Human Support

By Mia Zambakides, Product Manager on December 17, 2018 at 11:59 AM

It’s annoying when you come across bugs and glitches on the platforms you use. Particularly when those platforms hold information you need to access right now — like appointment times or notes. But that annoyance quickly turns into downright frustration when your issue is not dealt with quickly and caringly.

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